| XM Radio Reviews | |
 Puppysteve |
XM Radio - Be careful when you cancel your service
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
I called to cancel my service in Oct. They put me on hold for 30 min. I called on a separate line and got the same rep and he told me my cc was removed and my service was canceled ...
#318356
May 14, 2012
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23
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 MadDoug |
XM Radio - Sirius/XM preditory practices
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
Same thing happened to me. Sirius/XM is willing to harm their customer’s credit because they didn’t call and cancel their subscription. Most companies will shut off service if ...
#317425
May 09, 2012
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41
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 Journaltk |
XM Radio THE WORST
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
It's a good thing that they have a monopoly because they would be out of business. Was on the phone for 1 1/2 hr trying to get a renewal. Well their computers were down. Called bac...
#316935
May 07, 2012
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29
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|
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 Mpb136 |
XM Radio - Fraud
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
I received a promotion in the mail indicating that I could get 6 months of XM for only $25. So I ordered it for my wife and myself ($25.00 each). I thought it would make a nice C...
#315189
Apr 27, 2012
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78
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 Anonymous |
XM Radio - Renewal withdraw without permission
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
BEWARE of XM new renewal policy, they will take money of your debit/credit card that you used last for their renewal fee. They used to always send a bill never auto withdraw, now t...
#310190
Apr 05, 2012
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158
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 Anonymous |
XM Radio scam/fraud
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
I'm currently in the process of reporting XM Radio for fraud. My bank is backing me after XM charged me random amounts over several months totaling over 400.00. They have respo...
#310049
Apr 04, 2012
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163
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 Kmking |
XM Radio lifetime subscription scam
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
We purchased a lifetime subscription to XM on January 26th 2011. Today we tried to activate a radio in a new vehicle we purchased only to be told "NO". We paid $418.96 for this s...
#306077
Mar 19, 2012
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554
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 Barbstgo... |
Only receiving sports channels on XM Radio
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
I had my Cadillac SRX in for service last week. When I picked it up I noticed the radio was powered of and now I only have sports channels on my XM radio! I phoned in and I tried...
#305733
Mar 18, 2012
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164
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 Rayneman |
XM Radio - Changes our contract deal and charged my credit card
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
I signed up for Sirius/ XM radio for one of my cars back in March 2010. They sold me a package deal that was for 3 years with a small break in cost for paying annually on a contrac...
#302159
Mar 04, 2012
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233
|
 Anonymous |
XM Radio - Xm satellite radio extortion
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
Wow...where do I begin. I have never been this frustrated in a long time. First of all this company holds you hostage by keeping your credit card on file and automatically charg...
#301182
Feb 29, 2012
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238
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 Anonymous |
XM Radio - XM SUBMITS IMMEDIATELY FOR COLLECTION
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
I had XM radio with a new car. I liked it at first, but after renewing one time, I decided to let lapse. I assumed that if you did not send in payment for renewal, you were auto...
#299206
Feb 22, 2012
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308
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 Anonymous |
XM Radio - Non-stop harrassing phone calls!
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
XM radio free w/ our car purchase and now they call our house three to six times a day and until they started harrassing us we were thinking about keeping the service! NOT NOW!! ...
#298735
Feb 20, 2012
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229
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 Anonymous |
XM Radio
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
Very dissapointed with XM Radio and its signal. Very unreliable reception and the people they have working for them do not help their matter any. When I call their customer servi...
#297434
Feb 15, 2012
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202
|
 Anonymous |
Be ware of XM Radio
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
XM makes it VERY hard to cancel a subscription. Thank goodness I did not give them a bank card number when I first subscribed!!! I called and when I had to give the same info to th...
#296608
Feb 13, 2012
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278
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 Sher81 |
XM Radio - XM Satellite Radio is a Fraudulent Company!
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
After receiving a call on my cell phone in 4/2010 regarding a great way to save money on XM Satellite radio by switching to a lifetime membership that allows you to transfer the su...
#295261
Feb 07, 2012
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269
|
 Americans |
XM Radio
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
After our first year to subscribing to XM radio we decided not to renewal , this is where the nightmare begins . Long story short this company will not acknowledge our cancellation...
#292957
Jan 29, 2012
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305
|
 Nikkyknixx |
XM Radio - Sirius XM
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
After your credit card is declined you would probably assume that your account would be canceled. However this assumption is incorrect. A year after the credit card was no longer b...
#288140
Jan 11, 2012
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322
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 Kikita1970 |
XM Radio
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
To do my story short... on Dec.23 they deducted $53 out of my account w/o my authorization it too just 1 day to play with my account and now I just found out that in order to get m...
#287135
Jan 07, 2012
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228
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 Pissedbe... |
XM Radio - Can't cancel XIM service -- they SUCK
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
Have spoken to 4 different XIM customer service "representatives" in the last 4 months after receiving bills for the new yr. I no longer want the service and haven't paid to exten...
#284352
Dec 27, 2011
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278
|
 Anonymous |
XM Radio - Horrible Customer Service!!! Liars and in competant.
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
Worst experience I have ever had dealing with XM Radio. I sell their product and would not reccomend it to any and will no longer talk about it to anyone. Their Customer Service ...
#282074
Dec 16, 2011
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390
|
 Rufusfitts |
XM Radio Sucks
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
If you were thinking about subscribing to XM Radio - DON'T. It's just not worth it. While the radio service itself may be pretty good, XM Customer Service sucks. It is without a...
#277407
Nov 26, 2011
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343
|
 Textravler |
XM Radio - XM - Stereo or Mono??
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
I have subscribed to XM in the past. I have a high-end stereo systems in my cars, have had several. I am using the TURK XM adapter for both Alpine and JVC. I have never, never ...
#276572
Nov 22, 2011
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423
|
 Anonymous |
XM Radio - Xm radio "customer service" is a jok
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
Tried to get a new radio. Was jerked around. Going on 2 hours on the phone. No end in site. I spent 30 minutes the first time, spoke to 3 managers non of whom could help me. I a...
#273599
Nov 08, 2011
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381
|
 Glickstein |
XM Radio - unscrupulous billing practices
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
They automatically put you on auto-renewal decuction from your checking acct w/o informing you or getting permission. You then get deducted when renewal time comes up w/o notice. I...
#272349
Nov 02, 2011
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437
|
 Anonymous |
XM Radio
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
In April, I agreed to try XM for a free period I then paid for 3 months. If it was said that a call had to be made to cancel, I don't remember it...which is what they are coun...
#268530
Oct 16, 2011
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353
|
 Southern... |
XM Radio - XM discriminates against customers who don't give them their credit card number.
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
XM is charging me an "invoice fee" of $2.00/billing cycle. I called them and said don't send me statements. I do not want to be charged that fee. I said I would check my account qu...
#266844
Oct 08, 2011
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321
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 Anonymous |
Collection Agency XM Radio
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
Do not do business with XM radio. I have never been turned over to a collection agency and my credit score is 790 but I got a letter from EOS CCA telling me I owe $35+ for a subscr...
#266241
Oct 05, 2011
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453
|
 Berland405 |
XM Radio - lying customer service
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
I went to Best Buy to get new radio. The salesman told me to call XM - that they would give me free replacement radio. I spent 30 minutes on phone with three different XM customer...
#265589
Oct 02, 2011
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378
|
 Noguns3 |
XM Radio - XM College Football Scam
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
I have XM exclusevely to listen to Iowa football on Saturdays. I am a truck driver, and could make alternate plans such as go to a sports bar to watch them.... heres the problem.
#261092
Sep 10, 2011
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577
|
 Xmsucks |
XM Radio - XM REP SUCKS AND THAT'S THAT
5.0
1500 Eckington Place, NE WashingtonDC20002
800-XM-RADIO (800-967-2346)
http://www.xmradio.com/help/index.xmc
Each time you call to cancel they've got another pitch. I liked the Blue Collar Radio and thought for $4.99 a month I'd take it. One renewal left me agreeing a "home radio"...
#261047
Sep 10, 2011
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435
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